EngageSmart, Inc. specializes in delivering cloud-based customer engagement software alongside integrated payment processing solutions. The company's operations are segmented into two core areas: Enterprise Solutions and offerings specifically designed for Small and Medium-sized Businesses (SMBs). Among its key platforms, SimplePractice offers health and wellness professionals an all-in-one platform for practice management and electronic health records. InvoiceCloud provides an electronic bill presentment and payment system, helping government entities, utility providers, and financial services companies digitize their billing, client communications, and collection efforts. For the healthcare sector, HealthPay24 facilitates patient engagement and payment, assisting health systems, physician groups, dental practices, and medical billers in boosting patient self-pay collections. Additionally, DonorDrive is a fundraising software empowering non-profits, healthcare organizations, and higher education institutions to orchestrate virtual events, branded donation campaigns, and peer-to-peer fundraising initiatives. Incorporated in 2018, the company was formerly known as EngageSmart, LLC, adopting the name EngageSmart, Inc. in June 2021, and is headquartered in Braintree, Massachusetts.