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One to One Contacts Public Company Limited (OTO.BK)
Key financial summary
Financials in THB| 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | TTM | ||
|---|---|---|---|---|---|---|---|---|
| Total revenue | THB m | 711 | 756 | 679 | 597 | 620 | 573 | 573 |
| Operating profit | THB m | -423 | -423 | |||||
| Net profit | THB m | 21 | 33 | -49 | 56 | -116 | -442 | -437 |
| EPS reported | THB | -0.63 | -0.61 | |||||
| Operating cashflow per share | THB | 0.01 | 0.01 | |||||
| Capex per share | THB | 0.26 | 0.26 | |||||
| FCF per share | THB | -0.26 | -0.26 | |||||
| Free cash flow | THB m | -178 | -178 | |||||
| Net debt | THB m | -289 | -304 | |||||
| Book value equity | THB m | 1,045 | 1,045 | |||||
| Book value per share | THB | 1.50 | 1.40 | |||||
| Number of shares | m | 697.39 | 745.31 | |||||
| DPS (TTM paid) | THB | 0.00 | 0.00 |
Financial summary
Financials in THB| 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | TTM | ||
|---|---|---|---|---|---|---|---|---|
| Value | ||||||||
| P/E TTM | x | - | - | |||||
| P/B LTM | x | 0.61 | 0.54 | |||||
| P/S LTM | x | 1.11 | 0.98 | |||||
| P/FCF LTM | x | -3.57 | -3.17 | |||||
| EV/EBITDA LTM | x | -0.92 | -1.07 | |||||
| EV/Sales LTM | x | 1.00 | 0.45 | |||||
| Earnings Yield LTM | % | -69.67% | -89.29% | |||||
| FCF Yield | % | -28.03% | -31.58% | |||||
| Quality | ||||||||
| ROE | % | -42.29% | -48.23% | |||||
| ROIC | % | -39.28% | -39.28% | |||||
| Operating margin | % | -73.83% | -73.83% | |||||
| Gross margin | % | 15.46% | 15.46% | |||||
| FCF/Sales | % | -31.06% | -31.06% | |||||
| Growth and momentum | ||||||||
| EPS Growth YoY | % | - | - | |||||
| Sales Growth YoY | % | -7.71% | -7.71% | |||||
| Net Income Growth YoY | % | - | - | |||||
| FCF Growth | % | - | - | |||||
| Operating Profit Growth | % | - | - | |||||
| Dividend and capital structure | ||||||||
| Dividend Yield | % | 0.00% | 0.00% | |||||
| Dividend Growth | % | 0.00% | 0.00% | |||||
| Payout Ratio | % | 0.00% | 0.00% | |||||
| FCF/Debt | x | -12.45 | -12.45 | |||||
| Net Debt/EBITDA | x | 0.10 | 0.10 | |||||
| EBIT/Net interest | x | -790.20 | -790.20 | |||||
| Net debt/market cap | % | -45.61% | -53.93% | |||||
| Net debt/Equity | x | -0.28 | -0.29 | |||||
| Gross debt/equity | x | 0.01 | 0.01 | |||||
Company overview
One to One Contacts Public Company Limited, founded in 2000 and based in Nonthaburi, Thailand, delivers customer contact center services primarily in Thailand and Cambodia. The company operates through two key divisions: Outsourced Contact Center Services, and System Maintenance & Turnkey Total Solutions. Its extensive offerings include providing outsourced contact center operations, along with the design, development, and installation of comprehensive turnkey solutions. These solutions span design and integration, software application development, project management, and ongoing maintenance. The company also offers contact center system and equipment rental, and manages telemarketing activities, primarily for the financial and insurance industries. Further expanding its services, One to One Contacts provides training, preparation, and skill enhancement programs for contact center staff at all levels. It also specializes in outsourced customer service representative (CSR) services, overseeing the full spectrum of staff management from selection and training to monitoring, quality control, personnel replacement, and welfare to maintain high service standards. Additionally, the company provides hosted contact center system solutions, business process outsourcing (BPO), customer service, marketing, and sales outsourcing, as well as robotic process automation (RPA) services.
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One to One Contacts Public Company Limited (OTO.BK)
One to One Contacts Public Company Limited, founded in 2000 and based in Nonthaburi, Thailand, delivers customer contact center services primarily in Thailand and Cambodia. The company operates through two key divisions: Outsourced Contact Center Services, and System Maintenance & Turnkey Total Solutions. Its extensive offerings include providing outsourced contact center operations, along with the design, development, and installation of comprehensive turnkey solutions. These solutions span design and integration, software application development, project management, and ongoing maintenance. The company also offers contact center system and equipment rental, and manages telemarketing activities, primarily for the financial and insurance industries. Further expanding its services, One to One Contacts provides training, preparation, and skill enhancement programs for contact center staff at all levels. It also specializes in outsourced customer service representative (CSR) services, overseeing the full spectrum of staff management from selection and training to monitoring, quality control, personnel replacement, and welfare to maintain high service standards. Additionally, the company provides hosted contact center system solutions, business process outsourcing (BPO), customer service, marketing, and sales outsourcing, as well as robotic process automation (RPA) services.
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