Full history for every metric is available with a Kvantra account
China Customer Relations Centers, Inc. (CCRC)
Key financial summary
Financials in USD| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | TTM | ||
|---|---|---|---|---|---|---|---|---|
| Total revenue | $m | 59 | 73 | 89 | 141 | 173 | 240 | 149 |
| Operating profit | $m | 27 | 12 | |||||
| Net profit | $m | 5 | 8 | 9 | 16 | 13 | 25 | 13 |
| EPS reported | $ | 1.36 | 0.72 | |||||
| Operating cashflow per share | $ | 1.31 | 1.31 | |||||
| Capex per share | $ | 0.29 | 0.29 | |||||
| FCF per share | $ | 1.02 | 1.02 | |||||
| Free cash flow | $m | 19 | 3 | |||||
| Net debt | $m | -29 | -29 | |||||
| Book value equity | $m | 96 | 96 | |||||
| Book value per share | $ | 5.21 | 5.21 | |||||
| Number of shares | m | 18.33 | 18.33 | |||||
| DPS (TTM paid) | $ | 0.00 | 0.00 |
Financial summary
Financials in USD| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | TTM | ||
|---|---|---|---|---|---|---|---|---|
| Value | ||||||||
| P/E TTM | x | 2.74 | - | |||||
| P/B LTM | x | 0.72 | 1.25 | |||||
| P/S LTM | x | 0.28 | 0.00 | |||||
| P/FCF LTM | x | 3.65 | 0.00 | |||||
| EV/EBITDA LTM | x | 1.23 | -0.89 | |||||
| EV/Sales LTM | x | 0.17 | -0.12 | |||||
| Earnings Yield LTM | % | 36.50% | 20.87% | |||||
| FCF Yield | % | 27.37% | - | |||||
| Quality | ||||||||
| ROE | % | 26.03% | 30.89% | |||||
| ROIC | % | 21.59% | 21.59% | |||||
| Operating margin | % | 11.16% | 11.16% | |||||
| Gross margin | % | 21.47% | 21.47% | |||||
| FCF/Sales | % | 7.79% | 7.79% | |||||
| Growth and momentum | ||||||||
| EPS Growth YoY | % | +91.55% | +30.91% | |||||
| Sales Growth YoY | % | +38.58% | +0.22% | |||||
| Net Income Growth YoY | % | +90.42% | +31.19% | |||||
| FCF Growth | % | +2457.5% | -60.94% | |||||
| Operating Profit Growth | % | +113.00% | +18.09% | |||||
| Dividend and capital structure | ||||||||
| Dividend Yield | % | 0.00% | 0.00% | |||||
| Dividend Growth | % | 0.00% | 0.00% | |||||
| Payout Ratio | % | 0.00% | 0.00% | |||||
| FCF/Debt | x | 1.25 | 0.17 | |||||
| Net Debt/EBITDA | x | -0.89 | -0.89 | |||||
| EBIT/Net interest | x | 151.95 | 151.95 | |||||
| Net debt/market cap | % | -41.91% | - | |||||
| Net debt/Equity | x | -0.30 | -0.30 | |||||
| Gross debt/equity | x | 0.16 | 0.16 | |||||
Company overview
China Customer Relations Centers, Inc. is a business process outsourcing (BPO) provider specializing in voice-centric customer support, which includes both handling incoming inquiries and making outgoing calls. Based in Taian, Shandong, the company maintains a substantial workforce of 11,101 full-time employees. Its primary clientele comprises the regional subsidiaries of numerous telecommunications carriers within the People's Republic of China. Additionally, the firm extends staff leasing services, enabling clients to deploy its employees directly within their own facilities. Operationally, the business is structured through contractual agreements between its wholly foreign-owned enterprise (WFOE) subsidiary and its variable interest entity (VIE), Shandong Taiying Technology Co., Ltd (Taiying). The service portfolio spans both inbound and outbound customer care, with its inbound support notably providing continuous, 24/7 hotline answering capabilities across China.
Similar companies
For informational purposes only. Kvantra provides data and quantitative analysis, not investment advice. KvantraRank is a mechanical model output. Analyst price targets and ratings are sourced from third parties and are not Kvantra recommendations. Past performance does not guarantee future results; all investments carry risk.
China Customer Relations Centers, Inc. (CCRC)
China Customer Relations Centers, Inc. is a business process outsourcing (BPO) provider specializing in voice-centric customer support, which includes both handling incoming inquiries and making outgoing calls. Based in Taian, Shandong, the company maintains a substantial workforce of 11,101 full-time employees. Its primary clientele comprises the regional subsidiaries of numerous telecommunications carriers within the People's Republic of China. Additionally, the firm extends staff leasing services, enabling clients to deploy its employees directly within their own facilities. Operationally, the business is structured through contractual agreements between its wholly foreign-owned enterprise (WFOE) subsidiary and its variable interest entity (VIE), Shandong Taiying Technology Co., Ltd (Taiying). The service portfolio spans both inbound and outbound customer care, with its inbound support notably providing continuous, 24/7 hotline answering capabilities across China.
Unlock all fundamental data
Sign up for FreeUnlock all fundamental data
Sign up for Free